Privacy Policy
Last updated: October 30, 2025
This Privacy Policy describes how the "Kilikia" hotel and restaurant complex (hereinafter referred to as "We", "Our establishment") collects, uses, and protects the personal data of visitors to the website www.kilikia.in.ua.
1. What Data We Collect
When filling out the booking form on our website, we may receive the following data from you:
- Check-in and check-out dates
- Room type
- Number of guests
- Name
- Phone number
- Email address
We may also automatically collect technical information about your visit to the site (IP address, browser type, cookies) to improve website performance.
2. Purpose of Using Your Data
We use the received data exclusively to:
- process your request or room reservation;
- contact you to confirm your booking or clarify details;
- improve the quality of our services and user experience on the website;
- comply with the requirements of applicable legislation.
3. How We Store and Protect Data
We apply technical and organizational security measures to protect your personal data from unauthorized access, loss, or disclosure.
Data is stored only for the time necessary to achieve the purposes specified in this Policy.
4. Transfer to Third Parties
We do not transfer your personal data to third parties, except when necessary for:
- fulfilling your booking (e.g., partners providing payment or technical services — under conditions of confidentiality);
- complying with legal requirements.
5. Your Rights
You have the right to:
- obtain information regarding the processing of your personal data;
- request their correction or deletion;
- withdraw your consent to processing;
- file a complaint with the relevant regulatory authorities.
To exercise these rights, you can contact us using the details provided below.
6. Contact Information
"Kilikia" Hotel and Restaurant Complex
Address: Dytiacha st., 1G, Uzhhorod, Ukraine
Hotel: +38 (095) 500-00-88
Restaurant: +38 (050) 701-00-88
7. Changes to the Policy
We may periodically update this Privacy Policy. All changes will be posted on this page with an updated revision date.
